Quality policy  [ Return towards  Air Liquide in Poland  ]

The main objective of our company is to grow by providing advanced, competitive and global solutions and customer care over the time. This is only possible through application of wilful and considered customer-focused strategy, understanding of customer's needs and total fulfilment of its requirements.

We achieve this objective through managing our business in a manner which:

• offers products and services totally conforming to customer requirements, or if necessary to standard requirements,
• advises customers of our products and services,
• creates an atmosphere of mutual confidence and respect among our commercial partners, suppliers as well as customers.

Fulfilment of the above mentioned tasks is possible because of:

• permanent and systematic improvement of processes in the company, 
• effective monitoring of quality and safety activities,
• continuous improvement of professional qualifications of the personnel,
• assurance of the conditions for self-realization of the personnel,
• implementation of an effective motivation system,
• assurance of the necessary resources to fulfil targets,
• continuous improvement of quality and safety management systems.

On 8th November 2004, Air Liquide Polska Ltd. and Alkat Ltd. were granted a certificate of the Integrated Quality and Safety Assurance System according to PN-EN ISO 9001:2009 and PN-N-18001:2004 standards in the scope of production, sale and distribution of industrial, medical and food gases and associated services.

The applied Integrated Quality and Safety Assurance System ensures our customers receive products and services of good and stable quality.

The implementation of PN-EN ISO 22000:2006 standard “Food safety management systems - Requirements for organizations throughout the food chain” in the scope of production, storage and distribution of gases, has been one of the top priorities of the Air Liquide's all personnel in Poland. The system implementation has been concluded by Polish Chamber of Foreign Trade Certification granting us a certificate. ISO 22000 standard combines HACCP system (Hazardous Analysis and Critical Control Point for Food Safety) and GMP (Good Manufacturing Practice).

The implementation of ISO 22000 system ensures our customers receive products and services of good and stable quality. We provide our customers with solutions characterized by the highest quality and safety standards.

Our products meet the specifications and purity criteria defined in the Health Minister regulation dated October 12th, 2007 (Journal of Laws 2007.199.1441) about specification, purity criteria, requirements concerning sampling and analytic methods applied during the official food inspection for determination of parameters characteristic for individual permitted additives, individual processing aids and of contaminants level.

Also, our products meet the requirements listed in the European Union Regulation No 178/2002/EC that defines the general rules and requirements of food law, including the ones concerning traceability, and in the Regulation No 852/2004/EC that obliges the companies to apply good practice on all the steps of the food production chain by maintaining conformity with the principles of food hygiene and by applying of the HACCP rules.

The manufacturing site of Air Liquide in Poland has been granted a certificate of Good Manufacturing Practice (GMP) compliance. It results that we comply with the GMP requirements laid down in Directive 2003/94/EC and fulfil the recommendations of World Health Organization (WHO).

Good Manufacturing Practice is the quality system regulation including requirements related to the methods used in, and the facilities and controls used for, designing, manufacturing, packaging, labelling, storing, installing, and servicing of medical devices intended for human use.